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Meet Our Team

  • Ronald W. Hammerberg

    Sales Professional
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Ron is an insurance professional who loves his job. Since 1979, Ron has invested in providing people and businesses the protections they need. He purchased what is now known as First Iowa Insurance Agency, Inc in 1987.

    As the principal of First Iowa, Ron’s primary focus is his clientele. Whether working with his own clients or assisting his staff with theirs, Ron is involved with each and every client to ensure they are completely satisfied with the services they receive from First Iowa Insurance.

    Ron assists business owners daily, providing them with key tools to manage their companies. His objective is to provide them with the best property and casualty benefits as well as strategic employee benefit plans. He proudly lives out First Iowa’s goal: to not only be responsive but proactive in the needs of our clients, also known as the company motto: “We Think of You First”

    Ron holds insurance licenses in multiple states and earned his CIC designation in 1985. Ron graduated with a BA in Economics and Business Administration from Wartburg College in 1978.

  • Robert L. Hammerberg

    Sales Professional
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Bob has enjoyed a very successful career since joining First Iowa Insurance in 1987. Bob has worked in multiple roles over the years, and has extensive knowledge in commercial underwriting and sales.

    Bob’s principal area of concentration is manufacturing, construction, and service and wholes risks.

    An Iowa native, Bob graduated from Wartburg College in 1985 with a BA degree in Business Administration. Bob earned his CIC designation in 1988.

    When not assisting clients, Bob can be found watching his son’s sporting events, playing golf, fishing and riding his motorcycle. Bob is also very involved in Saints Baseball, a Catholic youth baseball club.

  • Bennet E. Hammerberg

    Sales Professional
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Bennet, a Cedar Rapids native, began his insurance career with First Iowa in 2009. With a passion for selling insurance, he partners with clients to help them understand their exposures and develops strategic programs to reduce their risks.

    Bennet believes it is critical to continue to grow First Iowa’s success through new clients. His principal areas of concentration are personal and commercial accounts.

    Bennet received his BA in Finance from the University of Iowa in 2007, where he was a four year letter winner on Iowa’s golf team. An avid golfer, Bennet’s passion outside the office is on the golf course. In addition to golf, Bennet enjoys following Iowa Hawkeye athletic events, traveling and volunteering, and is an active member of various Cedar Rapids organizations.

  • Spencer G. Goettsch

    Sales Professional
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Spencer, an Iowa native, is passionate about helping people protect what matters most to them. Spencer has spent 11 years in the insurance industry understanding various facets of the business, commercial insurance, personal insurance and claims, and working with agents across the country to serve their customers. Joining First Iowa Insurance in 2016, Spencer utilizes that expertise to understand and proactively identify his client's needs, provide trusted guidance and the ongoing support clients look for in a partnership.

    Spencer received his BA in Communications from Wartburg College in 2001. Outside of the office Spencer enjoys spending time with his family, cheering on the Iowa Hawkeyes, golfing and being involved with community outreach programs.

  • Cindy Foster

    Commercial Senior Account Manager
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Cindy joined First Iowa Insurance Agency, Inc in 1990 and is Service Manager for large and complex commercial accounts. Her knowledge and expertise in working with insurance contracts makes her a valuable asset to her clients and First Iowa.

    Cindy is a graduate of Iowa State University and earned her CIC designation in 2003. Cindy enjoys attending ISU football games and traveling to visit friends.

  • Mary Sylvester

    Comptroller
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Mary joined First Iowa Insurance Agency, Inc in 1992 and has over 35 years of accounting experience. Mary oversees the agency’s financial activities working with management and financial advisors ensuring all operations are handled efficiently and professionally.

    Mary is a graduate of AIB College of Business and enjoys traveling with her husband to visit their adult children, friends and other family members.

  • Lori Hagstrom

    Director of Operations
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Lori joined First Iowa Insurance Agency, Inc in 2000.  Lori is currently Operations Manager leading the technology and human resource team as well as supporting the sales team for individual and employer sponsored benefit programs.

    A graduate of Luther College, Lori has been a lifelong resident of Cedar Rapids volunteering at the Tanager Place Summer Festival since 2000. She and her husband have 3 children.

  • Kristy Ryan

    Director of Client Services
    Office: 319-393-5262
    Mobile: 319-310-0980
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Kristy joined First Iowa Insurance Agency in 2017 to develop our menu of loss control and risk management services. She enjoys building meaningful relationships through delivering value-added support and services to our clients. She works to help reduce claims through risk analysis, mitigation and training. She educates our clients on best practices, OSHA & DOT compliance and safety & workers’ compensation best practices that could impact their business with the goal or reducing risk and saving on the overall cost of insurance.

     

    Kristy lives in Cedar Rapids her husband and 2 children. She enjoys camping with her family and friends and watching her children participate in their many sports activities.

  • Donna Reth

    Personal Lines Senior Account Manager
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Donna joined First Iowa Insurance Agency, Inc in 2000, beginning her insurance career in 1997. Donna is the Personal Lines Manager and has earned her CISR designation and in 2011 completed “On Your Side” designation through Allied Insurance Company, which holds her to a higher standard compared to her peers.

    A graduate of Hamilton Business College and originally from Guttenberg, IA. Donna lives with her husband and 2 daughters in Cedar Rapids.

  • Charlie Ahrenholtz

    Commercial Underwriter
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Charlie joined First Iowa Insurance Agency, Inc. in 1993 after beginning her insurance career in 1987. Charlie has had several positions with First Iowa and is currently the new business underwriter for commercial accounts.

    Charlie, along with her husband, have 2 children and enjoy attending their activities as well as volunteering and traveling.

  • Jen Leinen

    Commercial Senior Account Manager
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Jen joined First Iowa Insurance Agency, Inc in 2005 beginning her insurance career in 2001 while living in Colorado. Jen is a Commercial Account Manager (Middle Markets) assisting clients, along with the sales team, by providing exceptional customer service. Jen’s responsibilities include answering inquiries from clients, processing endorsements, and preparation of client’s renewals.

    Jen is active in her 2 daughter’s activities and enjoys trying new local restaurants.

  • Autumn Houlahan

    Commercial Senior Account Manager
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Autumn joined First Iowa Insurance Agency, Inc in 2014 beginning her insurance career in 2012. Autumn is a Service Manager (Small Markets).  Autumn loves interacting with her clients allowing her to continually build personal relationships with her clients.

    Autumn enjoys biking, kayaking and hiking with extended travel as a big aspiration.

  • Bonnie Hahn

    Accout Manager
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Bonnie joined First Iowa Insurance Agency, Inc. in 2017 beginning her insurance career in 2014. Bonnie was previously a Personal Lines Account Manager but is excited to begin her journey in Commercial Lines. Bonnie enjoys playing volleyball, spending time with friends and family, cooking and taking her two Boston Terriers for walks.

  • Cheryl Mrstik

    Commercial Lines Account Manager
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Cheryl joined First Iowa Insurance Agency in 2017. She began her insurance career in 1991. Cheryl is a Commercial Account Manager assisting clients with coverage or billing questions, assisting producers with the renewals, processing endorsements, audits.  Cheryl has earned her CIC (Certificated Insurance Counselor) and CRIS (Construction Risk Insurance Specialist).  She enjoys building relationships with her clients and assisting them with their insurance needs

    Cheryl loves spending time with her children and 5 grandchildren! She also loves to sew, quilt and do other types of crafts in her spare time. 

  • Michele Brown

    Commercial Lines Account Manager
    Office: 319-393-5262
    Fax: 319-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Michele joined First Iowa Insurance Agency in 2017, as a Commercial Lines Account Manager.  Michele began her career in the insurance industry in 1988.  She has knowledge in all lines of insurance, specializing in life insurance and retirement plans the past 15 years.  Michele acquired her LOMA designations of Fellow, Life Management Institute (FLMI) and Associate, Customer Service (ACS), and Society of Certified Insurance Representatives (CISR).    

    Michele has lived in Iowa all her life with her husband.  Her hobbies includes dog rescues where she fosters and works with dogs.  She also enjoys cruising in the convertible, listening to music and spending time with family and friends.  She is an Iowa Hawkeye and Iowa State University Fan.

  • Tammy Machovec

    Front Desk
    Office: 319-393-5262
    Fax: 318-393-3161
    4101 Glass Rd NE
    Cedar Rapids IA 52402
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    Tammy was and raised in Louisiana. She recently moved to the Cedar Rapids area with her family.  She studied at NSU of Louisana.

    She is a die hard LSU Tigers fan.  Her and her family are sports fans...they love our Iowa Hawkeyes too!! When she is not cheering on her favorite team, Tammy loves  spending time with her children and grandchildren. And she loves to cook!!!